Monday, September 10, 2012

Retail Service Providers - RSP's

A term that you'll need to know is "RSP" or "Retail Service Provider".

These are the companies that will provide services on top of Enable's network and are the companies that residents of Halswell will be able to buy services from.

The 3 service providers that have been listed on Enable's website are:


  1. Snap
    https://myaccount.snap.net.nz/fibre
  2. Orcon
    http://www.orcon.net.nz/fibre#fibre-landing
  3. Slingshot
    http://www.slingshot.co.nz/homeline-and-broadband/fibre/

I'm currently with Telecom (and have been since Day 1 of them offering internet services in New Zealand - remember when they made us have logins beginning with "xtr...." and stupidly had default passwords that were generated off the username?!?!).

So I did some investigation today, and the official word from Customer Services @ Telecom is that they know nothing. They assume they will be offering services - but have no details.

The unofficial word is that they might have something ready by Xmas. But at this stage, nobody is quite sure.

I also called and spoke with a person on the Snap helpdesk. 
Got pretty much every question answered, so they are definitely the "pick of the bunch" for me at the moment. Probably the only thing that I'm still unclear on is how to have my alarm monitored. I've contacted my monitoring service (ADT) and will hopefully get an answer in the next couple of days.

Anyway, in the next post I'll try and summarise the offerings of the 3 current RSP's.

As always, please feel free to leave comments and/or questions.

Nigel H.

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